Terms and Conditions
Agreement between User and therapymattersLLC.com
Welcome to therapymattersLLC.com. The therapymattersLLC.com website (the "Site") is comprised of various web pages operated by Therapy Matters LLC ("Therapy Matters"). therapymattersLLC.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of therapymattersLLC.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
therapymattersLLC.com is an E-Commerce Site.
This website is to help connect potential clients with the therapists and services provided at Therapy Matters.
Visiting therapymattersLLC.com or sending emails to Therapy Matters constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Therapy Matters does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use therapymattersLLC.com only with the permission of a parent or guardian.
Cancellations/Rescheduling must be arranged prior to 24 hours before the session otherwise it will be considered a late cancel and subject to the policy below.
All inclement weather cancellations:
Fees are waived if county school system or municipalities are closed
Clients are welcome to change the method of the session to phone or video if they are not comfortable driving.
Clients will be charged if they cancel due to weather within 24 hours of session and county or local municipalities are open.
If a client misses a session the client will be charged for the cost of the session. If a client uses insurance for payment then a missed session will be $100 (and insurance will not pay for a late cancel or missed appointment).
If a client cancels a session within 24 hours of their appointment time the client will be charged for the cost of the session. If a client uses insurance for payment then a missed session will be $100 (and insurance will not pay for a late cancel or missed appointment).
Therapy Matters follows the BVSD and Boulder County inclement weather procedures.
If a client cancels within 24 hours of appointment time due to weather they will be charged if BVSD and/or Boulder County have not closed due to weather.
If it is a weekend and BVSD/Boulder County did not close on the previous Friday or following Monday then the client will be charged.
Method of communication changes
If clients need to change the communication method of treatment 24 hours notice must be given. All appointments are scheduled to be in person unless other arrangements are made with the therapist. Any session scheduled, in-person, phone, Skype, facetime, or otherwise, must be attended in the scheduled communication method unless 24 hours notice is given or the client is able to reach the therapist in person.
Cancellations must be made by PHONE and NOT by EMAIL.
Fee will be waived in cases of emergency.
All No Show/No Call appointments will be charged.
Links to Third Party Sites/Third Party Services
therapymattersLLC.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Therapy Matters and Therapy Matters is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Therapy Matters is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Therapy Matters of the site or any association with its operators.
Certain services made available via therapymattersLLC.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the therapymattersLLC.com domain, you hereby acknowledge and consent that Therapy Matters may share such information and data with any third party with whom Therapy Matters has a contractual relationship to provide the requested product, service or functionality on behalf of therapymattersLLC.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Therapy Matters or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Therapy Matters content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Therapy Matters and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Therapy Matters or our licensors except as expressly authorized by these Terms.
You will be able to connect your Therapy Matters account to third party accounts. By connecting your Therapy Matters account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Therapy Matters from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Therapy Matters Content accessed through therapymattersLLC.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Therapy Matters, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Therapy Matters reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Therapy Matters in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THERAPY MATTERS LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
THERAPY MATTERS LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THERAPY MATTERS LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Therapy Matters reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Colorado and you hereby consent to the exclusive jurisdiction and venue of courts in Colorado in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Therapy Matters as a result of this agreement or use of the Site. Therapy Matters's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Therapy Matters's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Therapy Matters with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Therapy Matters with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Therapy Matters with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Therapy Matters reserves the right, in its sole discretion, to change the Terms under which therapymattersLLC.com is offered. The most current version of the Terms will supersede all previous versions. Therapy Matters encourages you to periodically review the Terms to stay informed of our updates.
Therapy Matters welcomes your questions or comments regarding the Terms:
Therapy Matters LLC
1070 W. Century Circle, Suite 200
Louisville, Colorado 80027
Effective as of January 01, 2020